What are your J-O-B-S?

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Onno		#121	[-]
Posts: 5086 (11/17/09 11:16 AM) Reply Quote More Recent Posts	im shuttin shit down at the mall
Eagles V Frodo Mt Doom		#122	[-]
Posts: 846 (11/17/09 11:19 AM) Reply Quote More Recent Posts	whut? I thought all dutch were either tulip vendors or prosties
Man Eatter00		#123	[-]
Posts: 597 (11/17/09 11:20 AM) Reply Quote More Recent Posts	lilnubber wrote: I'm a paralegal. Twinsies!
Eric in San Diego		#124	[-]
Posts: 1235 (11/17/09 12:44 PM) Reply Quote More Recent Posts	PhoofeGirl wrote: Eric in San Diego wrote: Aerospace technical writer/editor...boring, but it pays the freight. Is your corp office in La Jolla, by chance? Ummm...maybe?
WiscBadger95		#125	[-]
Posts: 15765 (11/17/09 2:03 PM) Registered user Reply Quote More Recent Posts	GrenadeJumper85 wrote: OMG! How awful, but that's AT&T for you. This was a typical call review with my manager: Manager: So why didn't you restart the modem or the computer? Me: Well, because they really have nothing to do with the issue and I knew they wouldn't work? Manager: Well how do you know if you don't try? Me: Because I've had this same call before and I knew it won't work. Manager: Well how do you know 100% it won't work on this one call if you don't try? Me: ::shoots sellf:: One of my best friends used to work for Sitel back when they had the contract for AOL support. He used to tell me horror stories about that place. People would get disciplined if they didn't end calls within two minutes, even if the person's problem wasn't resolved. They were literally instructed to tell the person to call back and then hang up on them. He also said the only people more computer illiterate than the average AOL user were the Sitel managers.
ItsAlanisbitch		#126	[-]
Posts: 2155 (11/17/09 2:59 PM) Thief Reply Quote More Recent Posts	The majority of people I deal with are old who aren't fucking dying soon enough and can't fucking read anything without a magnifying glass, or can differentiate colors. And since they're gonna die, they take out all their anger against us. old dying fuck: YOU MOTHERFUCKERS ARE RIPPING ME OFF, I HAVE A 5 DOLLAR DISCOUNT ON THIS ORDER!! me: sir/mam, the discount only applies to orders over $30, it says so clearly on the advertisement odf: NO IT DOESN'T YOU IDIOT, I HAVE IT RIGHT HERE IT SAYS "EARLY ORDER DISCOUNT ON ORDERS OVER THIR...." (shuts up after realizing they're wrong, or probably a stroke) me: yes, orders over $30 dollars. odf: yeah well (mumbles) me: okthxdie
Yeaster		#127	[-]
Posts: 7424 (11/17/09 3:01 PM) Registered User Reply Quote More Recent Posts	ItsAlanisbitch wrote: The majority of people I deal with are old who aren't fucking dying soon enough and can't fucking read anything without a magnifying glass, or can differentiate colors. And since they're gonna die, they take out all their anger against us. old dying fuck: YOU MOTHERFUCKERS ARE RIPPING ME OFF, I HAVE A 5 DOLLAR DISCOUNT ON THIS ORDER!! me: sir/mam, the discount only applies to orders over $30, it says so clearly on the advertisement odf: NO IT DOESN'T YOU IDIOT, I HAVE IT RIGHT HERE IT SAYS "EARLY ORDER DISCOUNT ON ORDERS OVER THIR...." (shuts up after realizing they're wrong, or probably a stroke) me: yes, orders over $30 dollars. odf: yeah well (mumbles) me: okthxdie :LBF
Seahawketti		#128	[-]
Posts: 2031 (11/17/09 8:27 PM) Thinks Jay Leno is funny Reply Quote More Recent Posts	CBRetriever wrote: the ones that I call when I'm having computer problems who insist on going through every single step I've already tried, really piss me off, especially when they start out with: "Is your computer plugged in?" Haha. My son works at the computer help desk at the University of Washington and he says they are supposed to ask that question first. And he says it's amazing how many times it's not plugged in. (BTW Nomii, my son is majoring in CS at UW, and he plans to take your job at Microsoft when he's done, so watch out!)
GrenadeJumper85		#129	[-]
Posts: 14411 (11/17/09 8:34 PM) Reply Quote More Recent Posts	WiscBadger95 wrote: GrenadeJumper85 wrote: OMG! How awful, but that's AT&T for you. This was a typical call review with my manager: Manager: So why didn't you restart the modem or the computer? Me: Well, because they really have nothing to do with the issue and I knew they wouldn't work? Manager: Well how do you know if you don't try? Me: Because I've had this same call before and I knew it won't work. Manager: Well how do you know 100% it won't work on this one call if you don't try? Me: ::shoots sellf:: One of my best friends used to work for Sitel back when they had the contract for AOL support. He used to tell me horror stories about that place. People would get disciplined if they didn't end calls within two minutes, even if the person's problem wasn't resolved. They were literally instructed to tell the person to call back and then hang up on them. He also said the only people more computer illiterate than the average AOL user were the Sitel managers. Yep! Its called Average Handle Time (AHT). If your AHT doesn't meet a certain level after multiple notices/warnings you get canned! What the idiot managers in call centers don't understand is that we have no control over the length of a call. We can take steps to reduce rambling or keep the caller on track, but if we have a complete idiot on our hands (which is most often the case because people that know how to use computers aren't calling tech support) the call is going to be long no matter what we do because the person will need every little thing explained to them. Of course the managers don't care about that. That would be too much common sense.
The Purple Parrot		#130	[-]
Posts: 11738 (11/17/09 8:52 PM) Registered user Reply Quote More Recent Posts	Dog trainer.
WylDawg		#131	[-]
Posts: 20957 (11/17/09 8:52 PM) Registered user Reply Quote More Recent Posts	The Purple Parrot wrote: Dog trainer. For realz? I do that too as a sideline.
nomii		#132	[-]
Posts: 6866 (11/17/09 8:55 PM) Registered user Reply Quote More Recent Posts	(BTW Nomii, my son is majoring in CS at UW, and he plans to take your job at Microsoft when he's done, so watch out!) omg tell him to intern for me!
Ramona Balboa		#133	[-]
Posts: 2985 (11/17/09 9:13 PM) MESS member Reply Quote More Recent Posts	I'm glad to have the mystery of call centers explained. editing, writing, researching here and a bit of managing
SurvivorArctic		#134	[-]
Posts: 23381 (11/17/09 9:17 PM) Not a team player Reply Quote More Recent Posts	treaty negotiator
B DeBrun		#135	[-]
Posts: 22328 (11/17/09 9:54 PM) Reply Quote More Recent Posts	Seahawketti wrote: (BTW Nomii, my son is majoring in CS at UW, and he plans to take your job at Microsoft when he's done, so watch out!) In 2 years, nomii will be reporting to Hawk-son
Shutterbug78		#136	[-]
Posts: 2641 (11/17/09 10:44 PM) Registered User Reply Quote More Recent Posts	Student and payroll processor. Hope to one day research and write.
LaurenTheLush		#137	[-]
Posts: 4670 (11/17/09 10:49 PM) Reply Quote More Recent Posts	LaurenTheLush wrote: I am the face and representation of an ENTIRE COMPANY. ..I work the front desk. Yea, I decided I'm leaving this job cause I hate it. I'll update you with my new job when I get it.
Endofthread		#138	[-]
Posts: 7644 (11/17/09 10:50 PM) Registered user Reply Quote More Recent Posts	Face ? Oh. Right...
ImCrushingYourHead		#139	[-]
Posts: 5020 (11/18/09 12:13 AM) Registered user Reply Quote More Recent Posts	Chatroom Spy.
minkalover		#140	[-]
Posts: 121 (11/18/09 12:57 AM) Reply Quote More Recent Posts	I'm a frustrated freelance journalist who just wants to be a porn star!

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What are your J-O-B-S?